FAQs

1. How can I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay securely using UPI, Credit/Debit Cards, Net Banking, Wallets, or PayPal (for international customers).

2. Do you offer Cash on Delivery (COD)?

Yes, we offer COD on selected products and pin codes. Availability will be shown at checkout.

3. How long will it take to receive my order?

• Domestic orders: 5–10 business days

• International orders: 10–20 business days (depending on customs and location)

4. How can I track my order?

Once your order is shipped, you will receive a tracking ID via email or SMS. You can track it on the courier partner’s website.

5. What is your return policy?

We accept returns for defective, damaged, or incorrect items within 7 days of delivery. Please check our [Return Policy Page] for details.

6. Can I change or cancel my order?

Orders can only be changed or canceled within 24 hours of placing the order. After that, we cannot guarantee modifications as the order may already be processed.

7. Do you ship internationally?

Yes, we deliver worldwide. Shipping charges and delivery time may vary depending on the destination.

8. What if I receive a damaged or defective item?

If you receive a defective or damaged product, please contact us immediately with photos/videos, and we will arrange a replacement or refund as per our return policy.

9. How can I contact customer support?

You can reach us at:
📩 [altafmakoda@gmail.com]